> ## Documentation Index
> Fetch the complete documentation index at: https://docs.argentos.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Industry Packs

> Pre-built intent configurations tuned for specific business verticals.

<Info>
  **ArgentOS Business** -- Industry packs are part of the Business governance tier.
</Info>

## Overview

Industry packs provide pre-configured intent hierarchies tuned for specific business verticals. Each pack includes global policies, department templates, neverDo lists, escalation rules, and compliance-aware defaults so you don't have to build governance from scratch.

Load a pack from Dashboard > Settings > Advanced Governance Console > Industry Packs.

## Available Packs

<AccordionGroup>
  <Accordion title="Law Firm">
    Client confidentiality as the top priority. Privilege protections, conflict-of-interest checks, billing compliance, and strict data handling rules. neverDo includes disclosing privileged communications and providing legal advice without attorney review.
  </Accordion>

  <Accordion title="Personal Injury Law">
    Builds on Law Firm with PI-specific additions: HIPAA awareness for medical records, settlement protocol constraints, lien tracking rules, and statute of limitations monitoring.
  </Accordion>

  <Accordion title="Chiropractic">
    Patient privacy defaults, treatment protocol boundaries, insurance compliance rules, and appointment/billing guardrails. Escalation triggers on patient complaints and insurance disputes.
  </Accordion>

  <Accordion title="Medical">
    HIPAA strict mode. Clinical decision support boundaries (agent assists, never diagnoses). Referral protocol enforcement, medication mention restrictions, and mandatory human review for any patient-facing communication.
  </Accordion>

  <Accordion title="Dental">
    Patient records handling, treatment plan approval workflows, insurance pre-authorization tracking, and lab order constraints. Balanced escalation for patient concerns.
  </Accordion>

  <Accordion title="Financial Services">
    SEC/FINRA awareness. Fiduciary constraints, audit trail requirements, disclosure rules, and prohibition on investment advice without proper context. High escalation sensitivity for client complaints.
  </Accordion>

  <Accordion title="MSP + SaaS + FinOps">
    Multi-tenant isolation rules, infrastructure change control, cost governance alerts, and SLA-driven escalation. Departments pre-configured for NOC, engineering, and client success.
  </Accordion>

  <Accordion title="holace.io">
    Pre-configured for the holace.io personal injury SaaS platform. Combines PI Law and Medical pack rules with holace-specific workflow constraints.
  </Accordion>
</AccordionGroup>

## Starter Presets

These aren't industry-specific but provide starting points for governance configuration:

| Preset           | Autonomy | Enforcement                                             | Use case                                     |
| ---------------- | -------- | ------------------------------------------------------- | -------------------------------------------- |
| **Conservative** | Minimal  | Strict validation + enforce runtime                     | First deployment, high-stakes environments   |
| **Balanced**     | Moderate | Warn validation + advisory runtime                      | Most users, iterating on policies            |
| **Enforce**      | Moderate | Enforce validation + enforce runtime + simulation gates | Production deployments with compliance needs |

## Customizing a Pack

Industry packs are starting points, not final configurations. After loading a pack:

<Steps>
  <Step title="Review the global policy">
    Adjust the objective to match your organization
  </Step>

  <Step title="Modify department templates">
    Add or remove departments as needed
  </Step>

  <Step title="Tune escalation thresholds">
    Based on your team's capacity
  </Step>

  <Step title="Add organization-specific neverDo rules" />

  <Step title="Set up simulation gates">
    Validate agent behavior with test suites
  </Step>
</Steps>

<Tip>
  Packs can be loaded multiple times -- each load merges with existing config. To start fresh, clear the intent config first.
</Tip>

## See Also

* [Intent Governance](/intents/governance) -- the policy engine that packs configure
* [Simulation Gates](/intents/simulation-gates) -- test pack configurations before deployment
* [Safety Rules](/intents/safety-rules) -- simpler alternative for personal use